Which industries commonly use your dehumidifiers?
Primary applications include: Food processing (moisture control for packaging/storage), pharmaceutical manufacturing (GMP compliance), electronics assembly (ESD prevention), data centers (equipment protection), agriculture (greenhouse climate control), warehousing (inventory protection), and automotive (paint booth humidity control). Each industry has specific requirements – we provide application-specific configurations including sanitary designs, corrosion-resistant coatings, and explosion-proof ratings where needed.
Do you provide installation guidance or technical support during setup?
Yes, comprehensive support is part of our service. Each machine comes with an instruction manual covering setup, electrical connection, operating procedures and safety. For large or complex installations, we can provide additional help: our experienced engineers can give remote support (phone, email, video call) during commissioning. If special tools or pre-assembly checks are needed, we […]
What are the typical specifications for your dehumidifiers (capacity, power, etc.)?
Ruiwang offers a wide range of models. For example, commercial wheel dehumidifiers range from about 60 L/day up to 158 L/day (at 30°C, 80% RH) with corresponding power from ~850 W up to 2600 W. Larger industrial units (ceiling or cartridge type) cover 7–20 kg/h (about 168–488 L/day) with power up to 15 kW. Voltage […]
Can Rinwang provide OEM/ODM services or product customization?
Yes. Rinwang offers full OEM/ODM customization to meet clients’ requirements. We can customize product appearance (colors, logos), control panels, packaging, and even adapt technical parameters (such as voltage, controls or performance) for your market. Typical custom-logo or custom-packaging orders start at around 50 units. For new designs or major changes, we work from your drawings […]
Can I request samples, and do you provide them free of charge?
Yes, sample orders are welcome. We usually require payment for sample units and shipping, but sample fees may be refunded or waived when a confirmed bulk order follows. In industry practice, sample lead time is about 7–10 days (domestic) or 15–20 days (international) for small orders. Please inquire about sample availability; we can arrange shipment […]
How are products packaged for shipping, and can you customize packaging/labeling?
Normally, we offer two types of packaging: cardboard box packaging and wooden crate packaging. Labeling is flexible: we can put the buyer’s logo/label on the carton and manual, or ship with plain generic boxes as required. Discuss your needs with us – we can accommodate custom carton graphics, multilingual labels, or specific marking for resale […]
